Where do you ship?
Shadowfang is launching from Jamaica with international shipping planned for selected markets.
How long does shipping take?
Delivery times depend on destination, shipping method and carrier.
Do you ship internationally?
Yes, where shipping services are available. International orders may be subject to customs duties, taxes or other destination-country charges.
Can I return my order?
Please see our Returns & Refunds policy for eligibility and instructions.
How do I track my order?
If tracking is available for your shipping method, your tracking information will be provided after dispatch.
How should I care for my jewelry?
Keep pieces away from perfumes, harsh chemicals and prolonged exposure to water.
How can I contact Shadowfang?
Contact us through our Contact page or official social channels.